Privacy Policy
This Privacy Policy describes how GALSLA collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.galsla.com, or otherwise communicate with us. Throughout this Privacy Policy, "you" and "your" refer to any customer, website visitor, or other individual whose information we collect through our Services.
By accessing or using our website and Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any revised Privacy Policy will be published on this page with an updated revision date. Continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.
How We Collect and Use Your Personal Information
To provide our Services effectively, we collect personal information from different sources depending on how you interact with our website.
This information allows us to process orders, communicate with you, improve our services, comply with legal obligations, prevent fraud, and maintain the security of our platform.
Personal Information We Collect
The personal information we collect varies depending on your interaction with GALSLA.
Information You Provide Directly
We may collect your name, email address, phone number, billing address, shipping address, payment confirmation, account credentials, customer support communications, and any other information you voluntarily provide.
Shopping Information
We may collect information about products you browse, add to your cart, save to your wishlist, purchase, or review in order to improve your shopping experience.
Information Collected Automatically
We automatically collect certain information regarding your interaction with our website through cookies, pixels, and similar technologies.
This information may include your IP address, browser type, operating system, device information, pages visited, browsing behavior, referral sources, and usage statistics.
Information Received from Third Parties
We may receive information from trusted third-party partners including Shopify, payment gateways, logistics providers, analytics providers, marketing partners, and customer support platforms.
Payment processors securely collect payment details required to complete transactions. GALSLA does not store your complete payment card information.
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to provide and improve our Services, process orders, complete payments, arrange shipping, manage returns and exchanges, maintain your account, and provide customer support.
Marketing & Advertising
Your information may be used to send promotional emails, special offers, product recommendations, and marketing communications. We may also personalize advertisements shown on our website and third-party platforms.
Security & Fraud Prevention
We use your information to detect fraudulent activity, protect customer accounts, verify transactions, investigate suspicious behavior, and maintain the security of our Services.
Customer Communication
We may contact you regarding orders, deliveries, returns, customer support requests, account notifications, policy updates, and other service-related communications.
Cookies
Like many websites, GALSLA uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our Services.
Cookies also help us understand how visitors interact with our website so we can improve functionality and performance.
Most browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features and functionality.
How We Share Personal Information
We may share your information with trusted service providers who help us operate our business, including payment processors, shipping partners, customer support providers, cloud hosting providers, analytics platforms, and marketing partners.
Information may also be disclosed where required by law, to protect our legal rights, investigate fraud, respond to legal requests, or during business transactions such as mergers or acquisitions.
All third parties receiving your information are expected to protect it in accordance with applicable privacy laws.
User Generated Content
Our Services may allow you to submit reviews, ratings, comments, or other content.
Any information you voluntarily publish in public areas of our website may become publicly accessible. Please avoid sharing confidential or sensitive information in public content.
Third-Party Websites
Our website may contain links to third-party websites or services for your convenience.
We are not responsible for the privacy practices, security, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age permitted by applicable law.
If you believe a child has provided us with personal information, please contact us so that we can promptly remove the information from our records.
Security & Data Retention
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and operate our business effectively.
Your Rights & Choices
Depending on your location and applicable laws, you may have the right to access, correct, update, delete, or request a copy of your personal information.
You may also request that we restrict or object to certain processing activities, withdraw consent where processing is based on consent, or request the transfer of your information where legally applicable.
If you no longer wish to receive promotional communications from us, you may unsubscribe at any time using the unsubscribe link included in our emails.
To exercise any of these rights, please contact us using the details provided below.
Complaints
If you have any concerns regarding how we collect, use, or process your personal information, we encourage you to contact us first so we can resolve your concerns promptly.
Where permitted by applicable law, you may also have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be processed or stored outside your country of residence where our service providers or business partners operate.
Where required by law, we implement appropriate safeguards to ensure that your personal information remains protected during international data transfers.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Email: support@galsla.com
Phone: +91 7558149749
Address:
GALSLA
72nd Street, 11th Sector,
K.K. Nagar,
Chennai – 600078,
Tamil Nadu, India.